With all the uncertainty in the world today, people are longing for an escape. A change from the day-to-day scenery, a break from routine. But many potential guests hesitate to book a vacation for fear of losing their money should they have to cancel.
At JZ Vacation Rentals, we hear and understand your concerns. We’d like to take this opportunity to explain how we handle cancellations.
Our Cancellation Policy
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Guests pay a 50% deposit on all reservations
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The balance is due 15 days prior to check-in
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If a guest cancels their reservation more than 7 days from check-in, they will receive a 100% refund
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If the guest cancels their reservation less than 7 days from check-in, they will receive a 50% refund
Trust and Transparency
At JZ Vacation Rentals, we work hard to foster an environment of trust and transparency with our guests, our owners, and our staff.
One of the top ways we know to do this is through education and clear communication. The more transparent we are, the more trust we build. The more trust we build, the more loyalty our guests, owners, and staff feel.
And that’s a win-win for both sides.
If you have any questions about any of our company policies, we urge you to reach out and ask us. We’re here to answer all your questions and, as always, provide you with the “top-tier” service.
We look forward to welcoming you and your family to one of our upscale vacation rental properties. Please feel confident in the knowledge that your booking is protected by a fair and transparent cancellation policy.
